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30 Most Complained-About Airports in the U.S.

Logan International Airport

Boston Logan International is only a stone's throw from downtown Boston, so it's easily accessible, but that doesn't make up for its abhorrent on-time flight track record.

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Denver International Airport

Despite the increased snow risks, Denver's planes are usually on-time, but it's almost 30 miles out of the way. The fact that it's such a hassle to get to loses it major points. Not to mention the traffic to get there is awful.

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Los Angeles International Airport

Inaccessibility at its finest. LAX is hard to get to thanks to the hell that is LA traffic. Once you finally get there, you're stuck dealing with "eight terminals connected by a traffic jam," according to CNN. Only San Francisco has a worse record for on-time flights.

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Hollywood International Airport

Fort Lauderdale is considered one to the absolute worst U.S. airports, and one of the most hated. Delays are common, security lines are disgustingly long, and cancellations are way higher than normal. This place is a mess. Avoid it unless you absolutely have no choice.

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Thurgood Marshall Airport

AKA the Baltimore-Washington International Airport, it has a similar problem to Logan International. It's super close to Baltimore and easily accessible, but the late departures set it back considerably.

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William P. Hobby Airport

A smaller airport in Houston that has received its time in the spotlight. There's been a number of issues: a toy grenade bomb scare in 2018, a dance company performing during a delay and going viral, and hundreds upon hundreds of flight cancellations due to mechanical problems. Regular water shutoffs, dirty bathrooms, barely functioning power outlets, and horrible customer service gives this place a pretty bad reputation.

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Hartsfield-Jackson International Airport

This is easily one of the busiest airports in the world, but it's also one of the most hated. Critics have said this place is too big and too crazy, airport services are often overwhelmed, making connections can be rough, international flyers are stuck in long waits in Customs, and it’s honestly a bit of a mess.

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Seattle-Tacoma International Airport

Seattle-Tacoma is notorious for its usually delayed flights, and the food choices aren't great. The plus side? It's super close to downtown Seattle, with bus and rail lines to take you there while you wait.

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San Francisco International Airport

There are two significant issues with this airport. The first is that it's 13 miles out of the way. Usually, that wouldn't be too bad, but SanFran is known for abhorrent traffic. The second is that you won't find an airport with fewer on-time flights. Even Atlanta has more on-time flights than SanFran International.

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Dallas-Fort Worth International Airport

DFW services two major north Texas cities, and it's hard to access from either place. Almost 20 miles from Dallas and even farther from FW, there are few transit options to help customers get there. Delays are usually a significant problem here, too. Thankfully, there are a lot of food options and even two yoga studios to help keep you occupied while you wait.

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LaGuardia Airport

The odds of a flight leaving on time from LaGuardia is approximately one-in-a-million. You have a better chance of spotting a dragon and asking it for a ride. The building itself also needs a nice facelift and an interior designer.

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Orlando International Airport

Orlando International is the major airport in central Florida, and every theme park tourist is probably already aware of its super spread out nature. Couple the inaccessibility with less than great amenities and timeliness, this airport is a recipe for trouble.

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O'Hare International Airport

O'Hare actually has more on-time flights than Orlando International, despite the notorious windy weather. Inaccessibility is the major player here. It's 17 miles from the city center, so you'd have to drive through crazy downtown Chicago traffic or take a very long train or bus ride just to even get to this place.

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Newark Liberty International Airport

Deemed one of the ugliest airports in the U.S., Newark is inaccessible and not great for on-time flights. This is also the second-busiest airport in the area (with not a lot of good amenities), so we recommend avoiding this place. 

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Kansas City International Airport

You'd think having a smaller airport would mean few mess-ups. Here, that's just not the case. Affordable parking is super far, and there's not near enough spots, so flyers are forced to pay for expensive taxis or valet parking. The building has tiny bathrooms, not enough space to accommodate modern security screenings, and too few seats. Unless you're totally okay with standing or sitting on the floor while you wait for your plane, maybe just avoid this place if you can.

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John F. Kennedy International Airport

Flights rarely leave on time, it's ugly, and it's inaccessible. Combine all three of those together, and you've got a recipe for a horrible airport. Not to mention it's super busy during the holidays. Do yourself a favor and just avoid this place.

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Cleveland-Hopkins International Airport

The redeeming qualities for this place are that it has some kind of cool amenities (a Rock and Roll Hall of Fame gift shop and a Superman shrine). However, even the amenities can't make up for the cramped, dark, and under-upgraded airport. Old, boring, and severely lacking in up-to-date equipment, this airport seems to be stuck in the dark ages.

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Houston George Bush Intercontinental Airport

Named for former President George H.W. Bush, this massive complex is overwhelming. If you have 10 minutes to switch planes, you better be an Olympic sprinter because that's the only way you'll make it barely on time. Customers claim that the signs are unclear and unhelpful, many say that there aren't enough charging stations. Nothing impressive about this place. At least, not in a good way.

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Salt Lake City International Airport

Described by critics as a "claustrophobic nightmare," the most recent upgrades were in the 1980s. The airport has been unable to keep up with all of its customers' needs, and customers have taken Yelp to complain about the terrible WiFi, dirty facilities, and crowding. 

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Minneapolis-St. Paul International Airport

The Airports Council International rated this airport among the best in the U.S. back in 2018, but many customers severely disagree. The layout of the airport is one of the major problems here: underground crossings, escalators, car traffic, trams, and terribly confusing signage to make things worse. There's also apparently too few men's bathrooms.

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San Jose International Airport

Close to Silicon Valley, this airport boasts usually on-time flights. Though recent renovations have failed to fix the sprawling, awkward layout. The building is just one forever-long hallway with lots of confusing signs. Customers have stated that this airport was just a torturous experience.

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Detroit Metropolitan Wayne County Airport

Not the worst airport in the U.S. but most definitely not the greatest (or really outstanding in any way). Flights are usually on time but not enough to be reliable. There are barely enough restaurants for all its customers, and it's pretty far out from Detroit. 

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Phoenix Sky Harbor International Airport

Praised for timely flights, nursing rooms, animal relief areas, and a major commitment to environmental sustainability, Phoenix Sky Harbor almost seems like a dream compared to some of the others on this list. However, Terminals Two and Three are grim and dismal, neglected by the ongoing construction. Customers complain about not enough air conditioning, broken seats, few functioning outlets, tiny bathrooms, and no WiFi. The bad seems to outweigh the good here.

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Chicago Midway International Airport

This place has been under construction since 2018, and it's only gotten worse. Several new gates were squished in, resulting in severe overcrowding, inadequate seating, and security lines spilling out into the parking lot. Popular dining places have been replaced with subpar chains with terrible service and worse food.

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Philadelphia International Airport

Notorious for its disorganization, lack of cleanliness, and horrible customer service, Philadelphia International doesn't have a whole lot going for it. Though, airlines have agreed to put $900 million into much-needed improvements for this airport. Who knows, maybe it'll be much better in 15 years!

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Daniel K. Inouye International Airport

Tourism is what makes Hawaii, but this airport makes us think otherwise. It does boast excellent scheduling and very few cancellations, but the fact that it's basically a maze means you might not make your flight. Locals recommend arriving super early so you can figure out how to get to your terminal.

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Louis Armstrong New Orleans Airport

About 80% of arrivals are on time, delays and cancellations are sitting at average, but the size of the airport is what lands it in this list. A tiny airport that can't handle all the traffic coming in. Bathrooms with just a couple of stalls, few food options, and wildly long lines coupled with the general dirtiness set this place up for failure.

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Oakland International Airport

Dirty bathrooms, constant delays, limited dining options, and gates cluttered with trash--this airport is hellish. The best thing customers say about this place is that you can get away from it quickly, the BART subway trains leave every six minutes. Yikes.

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Miami International Airport

Always jam-packed with tourists, this airport falls victim to the city's insane popularity and closeness to the tropics. Flyers have complained about long walks from security to boarding, confusing signs, and horrible service in all aspects. Almost one in five flights are delayed, which wouldn't be so bad if you weren't stuck in Florida's hellish humidity in a crowded, claustrophobic airport.

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Charlotte Douglas International Airport

With the distinction of being the world's seventh busiest airport in terms of air traffic, you'd think they'd be prepared to handle the influx of flyers. Nope. Construction on Concourse B has customers complaining of crowding, lack of seating, dirt, and grime everywhere, and no clear barriers to separate the construction. Sounds like a recipe for disaster.

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